Terms of Service

1. Agreement to Terms

By accessing or using the website and services provided by &7 ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms of Service are governed by the laws of Singapore.

2. Services

&7 provides the following services:

• Web Application Development: Custom web applications, website revamps, and digital platforms
• Workflow Automation: Business process automation, CRM integration, and email marketing workflows
• AI Solutions & Modernization: AI chatbots, business dashboards, and legacy system modernization

3. Service Agreements

All services are provided based on individual service agreements or proposals. Specific project terms, timelines, deliverables, and pricing will be outlined in separate project agreements or statements of work.

Project timelines and pricing provided are estimates and may be adjusted based on project complexity and scope changes.

4. Payment Terms

Unless otherwise stated in your project agreement:

• Payment schedules will be defined in individual project agreements
• Invoices are payable within 30 days of issuance unless otherwise agreed
• Late payments may incur interest charges as permitted under Singapore law
• All prices are in Singapore Dollars (SGD) unless otherwise specified
• Prices exclude GST (Goods and Services Tax), which will be added where applicable

5. Project Timelines and Deliverables

Project timelines include buffer time for revisions and iterations as specified in individual project agreements. Timelines are estimates and may be affected by:

• Client feedback and approval delays
• Scope changes or additional requirements
• Third-party dependencies or integrations
• Availability of required information or assets from the client

6. Support and Maintenance

All new projects include 30 days of complimentary optimization support covering bug fixes, minor adjustments, and performance monitoring.

Ongoing support and maintenance services after the complimentary period are available as separate add-on services with agreed-upon terms and pricing.

7. Intellectual Property Rights

Client-Owned Content: You retain all rights to content, data, text, images, and materials you provide to us ("Client Content").

Deliverables: Upon full payment, ownership of custom-developed code and deliverables specific to your project will be transferred to you, unless otherwise agreed in the project agreement.

Retained Rights: We retain ownership of:

• Reusable code components, frameworks, and tools developed by us
• Pre-existing intellectual property and proprietary methods
• The right to showcase your project in our portfolio (with your permission)

8. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as necessary to provide services or as required by law. We implement appropriate security measures to protect confidential information.

For projects requiring additional confidentiality terms, separate Non-Disclosure Agreements (NDAs) can be executed.

9. Client Responsibilities

As a client, you agree to:

• Provide timely feedback and approvals as requested
• Supply necessary content, assets, and information for project completion
• Ensure you have rights to use all materials provided to us
• Respond to queries and requests within reasonable timeframes
• Make timely payments according to agreed schedules

10. Changes and Revisions

Project agreements include a specified number of revision rounds. Additional revisions or significant scope changes beyond the agreed scope may be subject to additional charges, which will be communicated and agreed upon before proceeding.

11. Third-Party Services and Integrations

Our services may integrate with third-party platforms (e.g., CRM systems, payment gateways, cloud providers). You are responsible for:

• Maintaining active accounts and subscriptions with third-party services
• Compliance with third-party terms of service
• Costs associated with third-party services and platforms

We are not responsible for issues arising from third-party service outages, changes, or discontinuation.

12. Warranties and Disclaimers

Service Warranty: We warrant that services will be performed with reasonable skill and care in accordance with industry standards.

Disclaimer: Except as expressly stated, our services are provided "as is". We do not guarantee:

• Uninterrupted or error-free operation of delivered systems
• Specific business outcomes or results
• Compatibility with all future third-party updates or changes
• Freedom from all defects or issues

13. Limitation of Liability

To the maximum extent permitted by Singapore law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

14. Termination

Either party may terminate a project agreement:

• For convenience with 30 days written notice
• Immediately for material breach if not remedied within 14 days of notice
• Immediately if the other party becomes insolvent or enters liquidation

Upon termination, you must pay for all work completed up to the termination date. Work-in-progress and deliverables up to termination will be provided upon full payment.

15. Force Majeure

Neither party shall be liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, pandemics, government actions, power failures, or internet disruptions.

16. Website Use

When using our website, you agree to:

• Not engage in any unlawful or prohibited activities
• Not attempt to gain unauthorized access to our systems
• Not distribute malware or harmful code
• Not scrape or copy content without permission
• Not impersonate others or provide false information

17. Dispute Resolution

Any disputes arising from these Terms of Service or our services shall be governed by Singapore law and subject to the exclusive jurisdiction of Singapore courts.

We encourage parties to first attempt to resolve disputes through good faith negotiation before resorting to formal proceedings.

18. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.

Existing project agreements remain governed by the terms in effect at the time of agreement execution.

19. Contact Information

For questions about these Terms of Service, please contact us: